Challenge Assessment: Student Workbook

Exercise 1: Root Cause Analysis

Problem Observation: _________________________________________________

Use 5 Whys to diagnose root cause:

1. Why? _________________________________________________________________
2. Why? _________________________________________________________________
3. Why? _________________________________________________________________
4. Why? _________________________________________________________________
5. Root Cause: ___________________________________________________________

Exercise 2: Key Metrics Dashboard

Identify current and target state for key metrics in your organization:

Exercise 3: Stakeholder Assessment Map

Exercise 4: Challenge Prioritization Matrix

List your top organizational challenges:

Top 3 Priorities for Assessment:

Exercise 5: Assessment Plan

For your top priority challenge:

Challenge: _________________________________________________________________

Data Needed:

• Quantitative: _________________________________________________________________
• Qualitative: _________________________________________________________________

Stakeholders to Engage: _________________________________________________________________

Timeline: _________________________________________________________________

Success Indicators: _________________________________________________________________

Key Learnings

I will remember:

I will apply:

My next step: