Leadership Labs

Conflict Resolution

Develop practical conflict resolution skills through role-play scenarios and hands-on practice in managing difficult interpersonal situations.

Course Overview

Conflict is inevitable in organizations, but how leaders handle it determines outcomes. This lab teaches conflict resolution frameworks and puts you in realistic conflict scenarios to practice. You'll work through different conflict types, practice negotiation, learn de-escalation techniques, and develop approaches that preserve relationships while reaching resolutions.

What You'll Learn

  • Understand different conflict types and sources
  • Apply conflict resolution frameworks
  • Practice negotiation and mediation
  • Develop de-escalation techniques
  • Preserve relationships while resolving conflicts
  • Build confidence in handling difficult situations

Key Topics Covered

Conflict sources and types
Negotiation strategies
Mediation techniques
De-escalation
Emotional management
Relationship preservation
Interest-based negotiation

Course Details

Duration

360 minutes

Target Audience

Leaders responsible for managing team conflicts

Choose Your Format

Starting at

$4,500

Duration

Full day (6 hours with breaks)

Format

In-person lab with role-play scenarios

Live Training

Audio Training Course

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Course Materials Word Docs

Professionally formatted Word documents with LifeGroup branding

Full Word documents with professional formatting and LifeGroup branding

What's Included

  • Expert instructor with 40+ years combined experience
  • Comprehensive course materials and resources
  • Hands-on practice and real-world applications
  • Unlimited attendance for your entire team

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Conflict Resolution